This is a view of what happened ten years ago, and we are haying trouble with our internet? Internet has dropped. unable to reach ISP. Support supplies a mobile number, --> msg bank regionalconnect site is up www.dingoblue.net.au seems to be down. not real convienent at the moment. anyone else having problems? | reference: whrl.pl/RbQjNo posted 2009-May-9, 12pm AEST |
User #287549 8 posts Forum Regular | Yep, It's a little discouraging seeing as I only just joined up with them. Does this happen often with these guys? | reference: whrl.pl/RbQkdi posted 2009-May-9, 3pm AEST |
User #83457 1039 posts Whirlpool Enthusiast | well i have only just signed up too. not looking too good dingoblue site is up now. let me check, oooh green light on the modem now.. yeah! so is the internets!! damn it no its no worky, green light on the modem though, let me reboot main PC. waits....nope damn it! edit: Ok works now with Open DNS | reference: whrl.pl/RbQkJ1 posted 2009-May-9, 6pm AEST edited 2009-May-10, 12am AEST |
User #287549 8 posts Forum Regular | On their site it says there was a power outage in sydney where their servers are located. Hoping this was a one off. | reference: whrl.pl/RbQkRi posted 2009-May-9, 7pm AEST |
User #275600 20 posts ISP Representative | Hi Guys We have all our servers located in row 11. :-( DINGOBLUE ALERT NOTIFICATION: 2009/2 SERVICE PROBLEM: ALL SERVICES Window : START 11:57 9/5/09 RESTORED 18:53 9/5/09 Affected Services : ALL DINGOBLUE SERVICES Message: All cabinets in row 11 lost power at around miday Services where restored in full by 18:53 Thankyou Regards Steve | reference: whrl.pl/RbQlqk posted 2009-May-9, 10pm AEST edited 2009-May-9, 10pm AEST |
User #287549 8 posts Forum Regular | I'm getting REALLY dodgy connections of late. I have no connection about as often as I do have a connection and when I do it's really slow. I know it says they have a damaged switch at the server site but there is no listed outages at the moment. I was kinda hoping to rely on this ISP for a constant stream of data, what with it being unlimited. Consistency in the speed I'm not too worried about, actually maintaining a connection though... | reference: whrl.pl/RbQ1re posted 2009-May-20, 8pm AEST |
User #275600 20 posts ISP Representative | DrBoon We identified the problem and it should now be resolved. It was due to a numbr of things (a) our remote hands incorrectly reconnected ethernet leads to a piece of equipment by accident The later appears to have solved the problem with the upd and the remote hands correctly connected the equipment once it was identified. If it hasnt please contact the service desk as you may have another problem Thanks Steve | reference: whrl.pl/RbQ2nR posted 2009-May-21, 7am AEST edited 2009-May-21, 7am AEST |
User #287549 8 posts Forum Regular | It's been fine since. Thanks for the updates. | reference: whrl.pl/RbRgjl posted 2009-May-25, 9am AEST |
User #41008 6554 posts Whirlpool Forums Addict | The other Dr has been having trouble again | reference: whrl.pl/RbRh8m posted 2009-May-25, 6pm AEST |
User #83457 1039 posts Whirlpool Enthusiast | quite annoying, some websites very slow unable to play on most game servers.. Think its a melbourne problem, uncertain where it lies. Tracerts seem ok although they do take a while with pauses between hops. but ms seems ok. which is strange.. 1 1 ms <1 ms <1 ms 192.168.1.1 Trace complete. would of thought it would be resolved by now. so is it the return path maybe..? | reference: whrl.pl/RbRik0 posted 2009-May-25, 7pm AEST edited 2009-May-25, 7pm AEST |
User #83457 1039 posts Whirlpool Enthusiast | sent an SMS to AH support, got a call back, spent a while on the phone with Tech. sorted a few problems out. my router doing something and a change on their end caused some dramas. unsure of exact details and lingo. Can reach gameservers now so happy days again | reference: whrl.pl/RbRiKr posted 2009-May-25, 8pm AEST edited 2009-May-25, 8pm AEST |
User #32581 5365 posts Whirlpool Forums Addict | im considering joining this isp so id just like to know( other than the reported issues above) what is your overall opinion of this isp...i dont do gaming but i do want a 24/7 service and something with better than what im using now which is(internode) 256/128. |