Talking to a brick wall

I had the insurance assessor out this week and got all the paperwork finalized I thought. This was after putting in a police report for the the goods that they took five months ago. Then came the phone calls from companies wanting to know what type capacity and the like. I spent a day doing just that going threw what type and pricing using the internet and all I had to do was sit back and get my claim done, not on your Nelly. Just like talking to a brick wall except that the brick wall would have more good things to say. All I can say is PHUCKet.